This Privacy Policy explains how Mu Gua Media Pte Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By accessing or using our website and services, you consent to the practices described in this policy.
1. Personal Data We Collect
We may collect the following personal data:
- Name
- Email address
- Phone number
- Cookies and web analytics data
We collect this data when you:
- Fill out contact or inquiry forms
- Subscribe to newsletters or updates
- Communicate with us via email or website forms
- Interact with our website (via cookies/analytics)
2. Purpose of Data Collection
We collect and use your personal data for the following purposes:
- Customer and client communication
- Sending newsletters, marketing updates, and promotional content
- Service bookings and inquiries
- Providing customer support
- Improving website performance and user experience
3. Consent
By submitting your personal data to us, you consent to us collecting, using, and disclosing your personal data in accordance with this policy.
You may withdraw your consent at any time by contacting us (see Section 10).
4. Disclosure of Personal Data
We may share your data with trusted third-party service providers to support our operations, including:
- Google Analytics — for website performance and traffic analysis
- Meta Pixel — for marketing and advertising campaigns
- Webflow Forms — for form submissions and contact database
We do not sell or rent your personal data.
5. Data Security
We take reasonable steps to safeguard your data against unauthorized access, disclosure, loss, or misuse.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal and business requirements.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience and analyze website usage.
You may disable cookies in your browser settings, but doing so may affect site functionality.
8. Access, Correction & Withdrawal of Consent
You may request to:
- Access the personal data we hold about you
- Correct inaccurate or outdated data
- Withdraw consent for future use of your data
To do so, please contact us at hello@muguamedia.com.
9. Website Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Contact Us
For questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer:
Email: hello@muguamedia.com
Attention: Data Protection Officer — Mu Gua Media Pte Ltd
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
